West Adaptable Deployment Options™

West offers a unique range of options for deploying and managing your contact center solutions.

If you’re looking to reduce the capital expense of developing, deploying, managing and maintaining next-generation customer care technologies while you focus on your core business, then consider taking your solutions to the cloud — the West Fully Managed Service Cloud.

Or, maybe you have security or telecommunications requirements that require on-premise infrastructure and still want to leverage West’s application lifecycle management expertise, as well as our infrastructure support, maintenance and monitoring capabilities. If this describes your situation, then consider West Managed Service for Customer Premise Deployment.

West also offers the West Platform-Only Cloud (PaaS). Our Platform-Only Cloud can serve as your primary application service delivery platform, or you can leverage it for overflow or business continuity needs only.

Solutions Overview

West Fully Managed Service Cloud
West Platform-Only Cloud (PaaS)
West Managed Service for On-Premise
West Customer-Premise-Only Deployment
West Hybrid Deployment Options
West Global Support