West Interactive Garners Two Market Leader Awards at SpeechTEK 2007

(Omaha, Neb., August, 28, 2007) – West Interactive, a leading provider of automated customer contact solutions, today announced they received two Market Leader Awards at the 13th Annual SpeechTEK Conference and Exposition held recently in New York. The company received the Market Leader Award in two categories: Self Service Suite and Professional Services. West Interactive is the only company to have received Market Leader Awards in two categories at this year’s SpeechTEK conference.

“We are very delighted to have received two Market Leader awards at this year’s SpeechTEK conference,” said Bruce Pollock, Vice President of Products and Services at West Interactive. “It’s especially rewarding given that West Interactive is always striving to develop the industry’s most innovative speech applications and deliver solutions that make it possible for our clients to reduce costs and improve their customer relations.”

In this first awarding of Market Leader Awards, vendors were recognized based on polls conducted with leading industry analysts and consultants. The awards were based on a composite score of the analyst and consultant ratings for each company in several key areas, including customer satisfaction, depth of functionality, company direction, accuracy, cost and ease of use. Companies were recognized based on their industry leadership over the past 12 months. Companies that were designated Market Leaders were those who demonstrated the ability to bring new products and services to the speech technologies marketplace.

Market Leaders are companies that are acknowledged for their leadership and superior performance. “Only the most dedicated individuals and innovative products and implementations are recognized each year at SpeechTEK. Expectations are very high and the industry only recognizes those accomplishments that truly stand out,” said David Myron, editor-in-chief of Speech Technology Magazine, in a press release announcing the awards.

About West Interactive
West Interactive is a world-class provider of automated customer contact solutions. We combine advanced touch-tone and speech recognition technologies with a highly scalable standards-based infrastructure to help companies more effectively conduct multi-media transactions. Our hosted and managed solutions are designed to help our clients connect with their customers, deliver superior service and maximize the value of every customer interaction. Services include custom speech applications, automated notifications, customer surveys, virtual call routing and Professional Services.

West Interactive, a subsidiary of West Corporation, is located in Omaha, Nebraska, and services Fortune 1000 clients in nearly every vertical market. For more information, please call 1-800-841-9000 or visit www.westinteractive.com.

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