West Interactive Partners With Holly Connects To Expand Leading IVR &
Speech Solutions Capability

West to Drive Next-Generation in Customer Care Innovation

Omaha, Neb. & Sydney, Australia, August 20, 2007 – West Interactive, a leading provider of automated customer contact solutions, today announced it will install the Holly Connects Voice Platform as part of its suite of hosted and managed speech and IVR solutions.

West Interactive, whose IVR and speech offerings were recently named products of the year by Call Center Magazine, will extend its innovative call automation capabilities by deploying the Holly Voice Platform across its voice self-service network.

Holly’s advanced next generation features, fully engineered multi-tenancy capabilities and superior performance will provide significant business benefits for West Interactive customers including:

• Innovative features for natural language speech interaction, video and multi-modal services
• Native VoIP capability
• Unique multi-tenancy functions for simplified operations and enhanced call management
• Highly scalable architecture including live platform provisioning
• Carrier-grade reliability for mission critical applications

“For many years, West Interactive has been a leader in the automated customer contact industry,” said Craig Webster, Senior Vice President, Information Systems, West Interactive. “Since our inception, we have continually brought innovative, versatile, multi-channel solutions to our clients, helping them to reduce costs, improve service and strengthen their brands. Our partnership with Holly allows us to renew and strengthen our pledge to bring best-of-breed technologies, accompanied by a consultative, solutions oriented approach, to our current and future clients.”

“We are excited to be working with West Interactive, the clear leader in advanced and innovative solutions for automated customer contact solutions,” said Lance Berks, Chief Executive Officer, Holly Connects. “This is an important partnership for Holly because we can leverage our delivery experience, product excellence and R&D innovation for the hosted service provider environment. We look forward to working with West to extend the company’s market leadership in this industry.”

About West Interactive
West Interactive is a world-class provider of automated customer contact solutions. We combine advanced touch-tone and speech recognition technologies, with a highly scalable standards-based infrastructure, to help companies more effectively conduct multi-media transactions. Our hosted and managed solutions are designed to help our clients connect with their customers, deliver superior service and maximize the value of every customer interaction. Services include custom speech applications, automated notifications, customer surveys, virtual call routing and Professional Services.

West Interactive, a subsidiary of West Corporation, is located in Omaha, Nebraska, and services Fortune 1000 clients in nearly every vertical market. For more information, call 1-800-841-9000 or visit http://www.westinteractive.com.

About Holly Connects
Holly Connects is a leader in innovative standards-based, voice self-service solutions for hosted service providers, carriers and enterprises. Named Next Generation IVR platform leader by Frost & Sullivan in Australia, the Holly Voice Platform is the only independent platform running large, complex customer deployments world-wide. Holly has deployed thousands of ports and hundreds of applications across five continents into major customer sites including American Express, Telstra and Vodafone. Our customers and partners leverage our innovative technology solutions to enhance customer care and caller satisfaction, deliver operating efficiencies and drive new revenue opportunities.

For more information, visit http://www.holly-connects.com.

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