West Corporation Announces Agreement to Purchase CenterPost Communications

Company Targets Leadership Position in Automated Notifications Market

OMAHA, Neb., Feb. 1 /PRNewswire/ -- West Corporation, a leading provider of outsourced communication solutions, announced today that it has agreed to acquire Chicago-based CenterPost Communications.

CenterPost Communications is a leading provider of enterprise multi- channel solutions for automating communications between companies and their customers via voice, email, fax, wireless text and instant messaging. CenterPost's solutions are designed to help companies acquire, care for, grow and retain customers by enabling frequent and relevant customer contact at a price-point that is far superior to traditional methods.

CenterPost's open architecture and industry-specific applications have demonstrated a proven ability to generate rapid, quantifiable return on investment by driving revenue, reducing costs and creating long-term customer value. CenterPost provides services to some of the nation's largest companies in key industries such as Travel & Transportation, Banking & Financial Services, Health Sciences and Property & Casualty Insurance.

Based on third-party information, West estimates that the automated notifications market opportunity will exceed $1 billion by 2009. Although the market is currently fragmented with no clear leader, West is making a significant commitment to this market. By combining CenterPost's capabilities with West's suite of advanced interactive and speech recognition services, West has the products, scalability, systems and sales team firmly in place to be the leader in the automated notifications industry.

About West Corporation

West Corporation is a leading provider of outsourced communication solutions to many of the world's largest companies, organizations and government agencies. West helps its clients communicate more effectively, maximize the value of their customer relationships and drive greater profitability from every interaction. The company's integrated suite of customized solutions includes customer acquisition, customer care, automated voice services, emergency communications, conferencing and accounts receivable management services.

Founded in 1986 and headquartered in Omaha, Nebraska, West has a team of 29,000 employees based in North America, Europe and Asia.

For more information, please visit www.west.com.

About West Interactive

West Interactive is a wholly owned subsidiary of West Corporation and offers companies a full suite of automated customer contact solutions that help improve customer acquisition and customer care. Services are offered as hosted or managed and applications include interactive voice response, automated notifications, DTMF, natural language speech and customer survey tools. West Interactive is located in Omaha, Nebraska and is one of the nations leading providers of automated customer contact solutions and services many Fortune 1000 clients in nearly every vertical market.

For more information, please visit www.westinteractive.com or call 1-800-841-9000.

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