Automated Notification

Real-Time Mass Message Delivery through Automated Notification

Small businesses and global mega-corporations both understand the critical role of proactive customer communications in daily operations. An automated notification solution from West Interactive is an ideal way to ensure customers are immediately aware of important changes or developments. To learn how your organization can benefit from automated notification, you can:

• Speak to a representative at 1-800-841-9000. (Callers outside of the United States, please dial 1-402-963-1300) or
• Contact us online.

Automated Notification: What It Is

Automated Notification is a mass notification system that can simultaneously deliver the same key message to customers, partners or employees via numerous communication channels, such as:

• Telephone (landline and wireless)
• Pager
• Email
• Short Message Systems (SMS)

As such, you can be assured consistent content is being delivered quickly and effectively. And the ability to send automated notification in a variety of formats means you can reach your recipients in real-time, wherever they may be.

Why Use Automated Notification?

The ability to send customers, employees or business partners a message via a mass notification system presents numerous advantages, most notably in terms of speed, scope and consistency.

• Speed - Instantly deliver your message to everyone at the same time.
• Scope - Reach thousands of people anywhere in the world.
• Consistency - Be sure that everybody receiving an automated notification is getting the exact same message.

Automated notification allows your organization to communicate in an instant. And if you can see the value in using such a tool, you can be sure your competitors are seeing it, too.

When Might You Use Automated Notifications?

By now, you've probably thought of a few ways your company could use a mass notification system. You may have even realized where one may have been valuable in the past. There are everyday occurrences, however, when having automated notification is not only convenient, but sometimes critical.

• Scheduled Service Maintenance - keep customers in-the-know about upcoming disruptions in your key service.
• Inclement Weather - In the event that sudden or severe weather affects the way your organization conducts its daily operations, a mass notification system can keep all of your clients, and employees, abreast of the situation.
• Event Reminders - help ensure that your customers are available for scheduled service calls, phone conferences, online seminars, etc.
• Immediate Policy Changes - Changes to company policy may have immediate effects on client accounts. Automated notifications can convey your message quickly and re-enforce the degree of urgency such changes may entail.
• Corporate Security - It's unfortunate, but true, that some people may want to illegally access and/or harm your company--either in person or electronically. Should a violation, or suspected violation, of your company's security happen, automated notification is an instant way to inform your employees what actions should or should not be taken.

The above instances are the very common. An inventory of needs directly related to your organization or industry should uncover more specific advantages of having a customized mass notification system at hand.

Learn More

The ability to communicate quickly and efficiently is essential to the success of any organization. A mass notification system can be a valuable tool in bringing that level of communication to your everyday operations. Contact us today to learn how you can start using an automated notification solution from West Interactive.

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