West Interactive
 
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From touch-tone IVR and speech recognition to interactive notifications and automated customer surveys, West Interactive’s powerful automated customer contact solutions deliver dramatic results for your company.
 
Customer Acquistion
 
Drive more revenue with our interactive voice response solutions. Callers can easily access information and conduct transactions, improving your lead generation and conversions. [learn more]
 
 
Customer Care
 
Our IVR solutions utilize the latest in speech recognition technology to help your company drive unparalleled satisfaction to retain more of your valued customers. [learn more]
 
 
Expert Solutions Group
 
Our team of analytics and usability experts, dialog designers and speech scientists are skilled at optimizing the performance of your automated voice solutions. [learn more]
 
WIC News: West Named 2008 North American Contact Center Company of the Year [learn more]