West Interactive
 
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Expand your contact center capabilities without significant capital or operational investment. From hosted IVR, network call-routing and speech recognition to proactive notifications, West Interactive's powerful automated customer contact solutions deliver dramatic results for your company.
 
Customer Acquistion
 
Drive more revenue with our hosted interactive voice response solutions. Callers can easily access information and conduct transactions, improving your lead generation and conversions. [learn more]
 
 
Customer Care
 
Ourhosted platform utilizes the latest in speech recognition technology to help your company drive unparalleled satisfaction to retain more of your valued customers. [learn more]
 
 
Expert Solutions Group
 
Our team of analytics and usability experts, dialog designers and speech scientists are skilled at optimizing the performance of your automated contact center solutions. [learn more]
 
WIC News: West Corporation wins CRM Magazine's 2008 Service Award for Outsourcing [learn more]